Queens Home — Effective Date: July 22, 2026

SMS Messaging Terms & Compliance

1. Program Description

This messaging program sends quote follow-ups, appointment confirmations and reminders, and project update messages to customers who have contacted Queens Home through our website at queenshome.ca or via our online forms, and who have explicitly opted in to receive SMS notifications. Opt-in is collected via web forms with a dedicated checkbox for SMS consent. Messages may include quote and appointment confirmations, reminders, rescheduling updates, and customer support communications.

2. Cancellation Instructions

You can cancel the SMS service at any time by texting “STOP” to the number that sent you messages. Upon receiving “STOP,” we will send one final confirmation message, after which you will no longer receive SMS messages from us. To rejoin, opt in again as you did originally, and we will resume sending you SMS messages.

3. Support Information

If you experience issues with the messaging program, reply “HELP” for assistance, or contact us directly at info@queenshome.ca or (905) 226-5646 / (416) 826-5646 during business hours.

4. Carrier Liability

Carriers are not liable for delayed or undelivered messages.

5. Message & Data Rates

Message and data rates may apply to messages sent to you from us and to us from you. Message frequency varies based on your inquiries, quote status, and appointment schedule. For questions about your text or data plan, contact your wireless provider.

6. Age Restriction

You must be 18 years of age or older to participate in our SMS program.

7. Privacy Policy

For privacy-related information, please refer to our Privacy Policy.

General Terms

This website (the “Site”) is owned and operated by Queens Home (“Company,” “we,” or “us”). By using the Site, you agree to be bound by these Terms of Use and to use the Site in accordance with these Terms, our Privacy Policy, and any additional terms that may apply to specific sections of the Site or to services we provide.

Accessing the Site in any manner, whether automated or otherwise, constitutes your agreement to be bound by these Terms of Use.

We may update these Terms of Use or impose new conditions on use of the Site from time to time. Changes will be posted on this page. Continuing to use the Site after changes are posted means you accept the Terms as modified.

Intellectual Property Rights

Our Limited License to You

This Site and all materials available on it — including text, photos of our projects, graphics, and logos — are the property of Queens Home and/or our licensors and are protected by copyright, trademark, and other intellectual property laws. The Site is provided solely for your personal, non-commercial use.

You may not modify, copy, reproduce, republish, upload, post, transmit, translate, sell, create derivative works from, or distribute any material from the Site without our authorization. You may download or print individual pages for personal, non-commercial use, provided you keep all copyright and proprietary notices intact.

Your License to Us

By submitting any material to us (including project photos, testimonials, comments, or reviews) via the Site, email, or social media, you represent that you own the material or have obtained the necessary permissions. You grant us a royalty-free, worldwide, non-exclusive license to use, reproduce, and display that material, including for marketing and promotional purposes related to our services.

Quotes, Estimates & Services

Quotes and estimates provided through the Site or in response to an inquiry are preliminary and subject to confirmation following an in-person or virtual assessment of your project. Final pricing, scope, and timelines will be set out in a separate written agreement or contract for services. Nothing on this Site constitutes a binding offer to perform work at a specific price.

If any section of the Site links you to a third-party product or service, we are not responsible for the quality, accuracy, or reliability of that third party’s offering. Any dealings with a third party linked through the Site are solely between you and that third party.

Disclaimers

The Site may contain links to third-party websites. Linking to such sites does not imply our endorsement of them or the information, products, or services they offer.

The information, products, and services described on the Site are provided “as is,” without warranties of any kind, express or implied, to the fullest extent permitted by applicable law.

You agree to indemnify and hold harmless Queens Home, its officers, employees, and agents from any claims, damages, liabilities, and expenses arising from your breach of these Terms of Use.

Account & Form Submissions

If any feature of the Site requires you to submit information (such as a quote request form), you agree to provide accurate, current, and complete information. If you believe your submitted information has been misused, notify us immediately at info@queenshome.ca.

Termination

We reserve the right to restrict or terminate your access to the Site, without notice, if we determine you have violated these Terms of Use or engaged in conduct we deem inappropriate or unlawful.

Governing Law

These Terms of Use are governed by and construed in accordance with the laws of the Province of Ontario and the federal laws of Canada applicable therein. Any dispute arising under these Terms shall be subject to the exclusive jurisdiction of the courts of Ontario.

Changes to These Terms of Use

We may update these Terms of Use from time to time. The current version will always be available on our website with its effective date.

Contact Us

By using our website and services, you consent to these Terms of Use.